Privacy Policy

This Privacy Policy describes how Sri Vivekananda Educational Institution / Vivekananda LMS ("we", "us", or "our") collects, uses, stores, and protects information when you use the mobile application Vivekananda LMS (Android package name: com.srivivekananda.lms.student) (the "App").

By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. WHO WE ARE

App Name: Vivekananda LMS

Package Name: com.srivivekananda.lms.student

For privacy-related questions contact:

• Email: appdevelopmentsuvidha@gmail.com
• Phone: +91 9030650065

2. WHO THIS APP IS FOR

The App is a Learning Management System (LMS) for enrolled students of our institution. It is intended for educational use by students and, where applicable, parents or guardians assisting a student. Access requires institution-issued login credentials.

3. INFORMATION WE COLLECT

A. Account and Identity Information

• Student ID / Username / Login Credentials
• Name, Class, Section, Stream and Academic Identifiers
• Contact Number
• Email Address
• Address
• Date of Birth
• Gender
• Profile Photo (if uploaded)
• Institution, Branch and Academic Session Information

B. Academic and App Usage Information

• Attendance Records
• Timetable and Schedule
• Learning Materials Access
• Exam, Quiz and Assessment Activity
• Hall Ticket / Exam Schedule
• Results and Scores
• Fees / Accounts Information (where applicable)
• Chat Messages and Attachments
• Feeds, Posts, Comments and Likes
• Notifications
• Events and Activities

C. Device and Technical Information

• Device Model
• Operating System Version
• Application Version
• Firebase Cloud Messaging Token
• IP Address
• Diagnostic Logs
• Local Session/Login Preferences

D. Location Information

• Approximate or Precise Location for Transport/Bus Tracking
• Location is optional unless required for a feature

E. Photos, Files and Media

• Profile Images
• Assignments
• Study Material Uploads
• Chat Attachments
• Downloaded PDFs and Files stored temporarily

We do not knowingly sell personal information.

4. HOW WE COLLECT INFORMATION

• Directly from you when using the App
• From institutional academic systems
• From device permissions you allow

5. HOW WE USE INFORMATION

• Authenticate users
• Provide secure student access
• Display attendance, timetable, exams and results
• Enable chat and communication
• Support transport tracking
• Improve App performance and security
• Meet institutional and legal requirements
• Respond to support requests

6. LEGAL BASIS / NATURE OF PROCESSING

Processing is carried out to provide educational services requested by the institution and the user. Where device permissions are required (notifications, files or location), processing is based on your permission and feature usage.

7. HOW WE SHARE INFORMATION

• Authorized institution staff
• Institutional academic systems
• Hosting providers
• Firebase Cloud Messaging
• Google Maps Services
• Government authorities when legally required

We do not sell personal data for advertising purposes and do not use student academic data for personalized advertising.

8. THIRD-PARTY SERVICES

The App may use:

• Google Play Services
• Firebase Cloud Messaging
• Google Maps

Google Privacy Policy:
https://policies.google.com/privacy

9. DATA RETENTION

• Academic records are retained according to institutional policy.
• Session data remains until logout or app data is cleared.
• Media and chats are retained as required for educational services.
• Inactive accounts are handled according to institutional policies.

10. DATA SECURITY

• HTTPS Secure Communication
• Authorized Personnel Access Only
• Credential-Based Authentication

No system is completely secure. Please keep your login credentials confidential.

11. CHILDREN'S PRIVACY

The App may be used by students who are minors. Student information is processed only for educational purposes. Parents or guardians may contact us to request review, correction or deletion where legally permitted.

We do not knowingly use children's data for marketing or sale.

12. YOUR RIGHTS AND CHOICES

• Access or update profile information
• Request correction of personal information
• Request deletion where legally permitted
• Withdraw device permissions
• Log out and clear app data

Contact: appdevelopmentsuvidha@gmail.com

13. APP PERMISSIONS

• Internet Access
• Notifications
• Photos / Files
• Location (optional)
• Display Over Other Apps (if required)

14. DATA DELETION REQUEST

To request deletion of your account or personal data, email: appdevelopmentsuvidha@gmail.com

Please include:

• Student Name
• Student ID / Username
• Registered Mobile Number or Email
• Subject: Delete my Vivekananda LMS data

15. INTERNATIONAL / CROSS-BORDER PROCESSING

Data may be processed in India or other locations where our service providers operate. Appropriate safeguards are implemented to protect personal information.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect any revisions. Continued use of the App signifies acceptance of the updated policy.

17. GOVERNING LAW

This Privacy Policy is governed by the laws of India.

18. CONTACT US

App: Vivekananda LMS

Email: appdevelopmentsuvidha@gmail.com

Phone: +91 9030650065